Delivery & returns.
What is confirmed today, and what the team confirms with you directly.
How your order reaches you
Sacxess is based in Kraaifontein, Cape Town and offers both courier delivery and collection by arrangement. Delivery options, fees and timing are confirmed with the team before dispatch.
- Courier delivery, with fees and timing confirmed with the team
- Collection in Kraaifontein, Cape Town, by arrangement
Availability
Availability is confirmed with the team before your order is processed. Where a price is not yet shown for a piece, the team confirms it with you before any order is taken.
Returns & exchanges
The returns and exchange policy is confirmed with the team. The exchange window and conditions are being finalised, so message us with your order reference and the team will walk you through where you stand.
Faulty items
If anything arrives with a genuine fault, message us straight away on WhatsApp with your order reference and a photo, and we'll make it right.
Questions on a specific order? Contact the team, or see the FAQ.
