Frequently asked.
Sizing, pricing, delivery and payment. The short answers, and what is still being confirmed.
Sacxess is based in Kraaifontein, Cape Town, and offers courier delivery as well as collection by arrangement. Delivery options, fees and timing are confirmed with the team before dispatch rather than quoted here, because the courier arrangements are being finalised.
Apparel comes in XS, S, M, L, XL and XXL. The Fisherman Beanie is one size fits most. Exact garment measurements are confirmed with the team, so message us on WhatsApp for fit advice on a specific piece.
Availability is confirmed with the team before your order is processed. Message us on WhatsApp and we will tell you exactly what is on the shelf in your size.
Yes. Every product image is Sacxess’s own photography, shot exactly as the garment ships. No stock imagery, no misleading renders.
Peach Payments is the intended gateway. This build runs its test path, so no live payment is taken and no card details are collected, sent or stored. The exact set of enabled payment methods goes live once Sacxess confirms them with the provider.
The returns and exchange policy is confirmed with the team. The current position is set out on the delivery & returns page, and anything with a genuine fault is sorted out directly with us.
Not yet. Accounts go live when the Sacxess backend is connected. In the meantime you can join the community and choose the interests you want to stay close to: drops and product, careers, collaborations, or events and pop-ups.
Based in Kraaifontein, Cape Town.
